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COOKIES AND DATA COLLECTION POLICY

1. INTRODUCTION

This Cookies and Data Collection Policy (“Policy”) explains how Clean Advice (“we,” “us,” or “our”) collects, uses, and protects your data when you interact with our website. This includes the use of cookies and other tracking technologies to enhance user experience, improve services, and tailor marketing efforts. By continuing to browse or use our website, you consent to the use of cookies and data collection as outlined in this Policy.

 

2. HOW WE TRACK YOUR ONLINE ACTIVITY

We use various technologies to track online activity, including cookies, which are small text files that store information about your interactions with our website. These allow us to recognise your device, enable certain website functions, and tailor our content to improve your browsing experience.

Cookies serve several purposes, including providing us with information on how our website is being used, allowing us to customise marketing messages based on your interests, enabling smoother navigation, remembering user preferences, assisting in service development and business strategy, and improving the quality of information presented to you.

 

 

3. WHEN WE PLACE COOKIES

Cookies and tracking technologies are placed on your device when you visit our website. Other third-party sites may also place cookies on your device, allowing us to access cookie data from these sources for enhanced marketing and service personalisation.

 

4. TYPES OF COOKIES WE USE

Cookies used on our website fall into the following categories:

(a) Session Cookies – Temporary cookies that store data for the duration of your visit and are deleted when you close your browser.
(b) Persistent Cookies – Stored on your device for a defined period, allowing preferences and login details to be remembered between sessions.
(c) First-Party Cookies – Cookies set directly by our website to facilitate website functionality and improve user experience.
(d) Third-Party Cookies – Cookies set by external services or partners for advertising, analytics, and performance tracking.
(e) Necessary Cookies – Essential for website functionality, security, and authentication purposes.
(f) Performance Cookies – Collect anonymous data about website interactions to help us improve website usability and content relevance.
(g) Preference Cookies – Store user-selected preferences, such as language settings and region-based content.
(h) Marketing & Analytics Cookies – Track interactions to personalise marketing efforts, measure website effectiveness, and deliver targeted advertisements.

 

5. USE OF TRACKING TECHNOLOGIES FOR MARKETING PURPOSES

Cookies assist us in delivering personalised marketing messages and advertisements relevant to your interests. By analysing browsing behaviour, we can present offers and promotions suited to your preferences across our website and advertising partners’ platforms.

If you prefer to remain anonymous online and opt out of personalised advertising, you can delete or block cookies as described below.

 

6. COOKIE MANAGEMENT & SETTINGS

You have the ability to manage cookie preferences through your browser settings. Most web browsers allow you to delete, block, or restrict cookies by navigating to the settings, options, or privacy sections of the browser menu.

If you choose to block cookies:

  • Some website features may not function correctly.
  • Your browsing experience may be limited.
  • You will need to update preferences each time you visit our site if cookies are disabled.
  • If accessing our website from different devices or browsers, you must adjust cookie settings for each separately.

7. COLLECTION AND USE OF PERSONAL DATA

Clean Advice collects and processes personal data in accordance with applicable privacy laws. Information collected may include your name, contact details, browsing behaviour, and service preferences. This data may be collected directly from you, via cookies, or from third-party sources.

Personal data is used for the following purposes:

  • Delivering requested services and improving our offerings.
  • Processing inquiries, bookings, and customer interactions.
  • Providing information about promotions, updates, and services.
  • Conducting research, analytics, and business development.
  • Ensuring compliance with legal and regulatory requirements.

 

8. DISCLOSURE OF PERSONAL DATA

We do not sell your personal data. However, we may share data with third-party service providers, such as analytics platforms, payment processors, and marketing partners. We may also disclose personal information where required by law or regulatory obligations.

 

9. DATA STORAGE, SECURITY, AND RETENTION

We implement strict security measures to protect data from unauthorised access, loss, or misuse. Personal data is stored on secure servers and is retained only for as long as necessary to fulfill its intended purpose or comply with legal requirements.

 

10. ACCESS TO PERSONAL DATA AND YOUR RIGHTS

You have the right to:

  • Access, update, or correct your personal information.
  • Opt out of marketing communications.
  • Request the deletion of personal data, subject to legal and business constraints.

Requests regarding personal data can be made by contacting us at [email protected].

 

11. CHANGES TO THIS POLICY
We may update this Policy periodically. Any changes will be posted on our website, and continued use of our website constitutes acceptance of the revised policy.

 

12. CONTACT INFORMATION

For further information regarding this Policy, please contact us.

By using our website, you acknowledge and agree to the terms outlined in this Cookies and Data Collection Policy.